By Andrew Shepherd

SaskPower CEO apologizes to smart meter customers

Aug 5, 2014 | 5:50 PM

Smart meter customers are getting a personal apology from the President and CEO of SaskPower.

In a post to the SaskPower website, Robert Watson admits the smart meters did not meet the expectations of its customers.

He also goes on to say that despite assurances from both the smart meter supplier and independent industry experts, the smart meters clearly did not meet the standards of SaskPower.

After eight fires, the province ordered SaskPower to replace all 105,000 installed smart meters. Watson stated in his apology the replacement started across Saskatchewan on Tuesday.

Watson also the expensive replacement of smart meters will not impact rates and they will work within their budget to correct the issue.

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