By Canadian Press

Canada Border Services Agency says systems outage impacting airport customs kiosks

Aug 20, 2024 | 11:35 AM

OTTAWA — The Canada Border Services Agency says it’s dealing with a partial systems outage that’s affecting customs processing at Canadian airports.

The CBSA shared the news in a post on X today but did not say what caused the outage.

The border agency says it’s working with partners to fix the issue and apologizes for any inconvenience the outage may cause.

Toronto’s Pearson airport says the outage is impacting customs kiosks in two terminals.

The airport says travellers using those terminals may experience longer wait times at customs.

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A spokesperson from Montreal’s Trudeau airport says customs processing is slower than usual but there is no major impact to the airport so far.

This report by The Canadian Press was first published Aug. 20, 2024.

The Canadian Press