Position Summary:
Cress Housing Corporation is responsible for households living in 164 single/semi-detached units, 16 four-plex units, 30 condo units, and 10 multi-unit apartment complexes. The Maintenance Manager will be responsible for the development, planning, implementation, monitoring, and reporting with respect to the progress, deficiencies, and satisfactory completion of all construction and maintenance including High-Density Housing, renovations and quality control of various types of residential units. Reporting to the Director of Cress Housing, the Maintenance Manager will play a key role in the continued growth and vision of Cress Housing Corporation and affiliated member First Nations.
Responsibilities:
- Leads and manages the team, overseeing maintenance.
- Participates in Project Management teams as required for new construction and development.
- Order materials and/or tools and coordinate the deliveries to conform to work schedules.
- Ensure compliance with all safety legislation and procedures.
- Work with the Yardi platform to evaluate and check the quality and performance of completed work orders and preventative measures.
- Implementing cost-effective procedures and process improvements in conjunction with the Finance and Tenant Relation Managers.
- Monitoring of departmental maintenance budgets.
- Assisting with the selection and orientation of new team members.
- Works within the confines of the Cress Housing budget, and quarterly forecasts, and implements the control of the appropriate expenditure to manage costs by providing recommendations to the Director of Cress Housing on expenses, purchases, and resourcing costs prior to purchase or agreement to services; reviewing and monitoring costs; continuously seeking new ways to optimize expenses and labour costs.
- The supervisor/ manager will provide leadership, training, support, and direction to Cress Housing staff providing coaching, mentoring, and development of existing professions with the program; communicating performance and client expectations and standards, and ensuring applicable policies, procedures, and best practices are adhered to.
- The supervisor/ manager will delegate and monitor the work of team members, leading the development and implementation of processes and best practices within the scope of the program.
- Assists with monitoring and evaluating the delivery of the Cress Housing program and its staff establishing performance goals; evaluating employee performance to ensure goals are met and providing timely feedback, assessment of work performance and discipline if required; creating and following up with employees’ work and developmental plans; ensuring succession plans for self and employees to deliver program services, strategies, and objectives.
- Perform other related duties as defined and assigned by the reporting Director or designate on an as-required basis.
Education and Experience:
- Journey Person in a Construction trade.
- Five (5) years of related experience with a demonstrated track record of successful and practical application.
- Demonstrated experience managing staff, providing mentorship, coaching, and performance feedback with the ability to motivate others in a collaborative team environment.
- Demonstrated proficiency in Microsoft Excel, Word, Outlook, and PowerPoint with an ability to easily learn new software applications.
- Experience with Yardi or similar property management software.
- Familiarity with project management processes is considered an asset.
- Experience working within a governance structure in a community development capacity with First Nations; familiarity with First Nations culture, and history is considered an asset.
Knowledge, Skills, and/or Abilities:
- In-depth understanding of construction and maintenance operations and processes.
- Knowledge of construction and building techniques.
- Knowledge of local and provincial workplace compliance regulations, ordinances, and legislation.
- Knowledge of construction code.
- Ability to read and interpret drawings, blueprints, and schematics.
- Excellent verbal and written communication skills, including the ability to establish and maintain effective working relationships.
- Ability to manage, direct and lead staff to the achievement of goals and priorities.
- Demonstrated experience managing staff; providing mentorship, coaching, and performance feedback with the ability to motivate others in a collaborative team environment.
- Excellent verbal and written communication skills, including the ability to establish and maintain effective working relationships.
- Ability to manage, direct and lead staff to the achievement of goals and priorities.
- Analytical, decision-making, and the ability to recognize challenges, identify causes, and provide solutions.
- Dependability: able to work independently, submit accurate documentation, and seek guidance when needed.
- Receptive: accept feedback, take ownership of responsibilities, and identifies areas of growth.
- Interpersonal Skills: communicates clearly, seeks solutions, and demonstrates flexibility.
- Integrity: keep sensitive information confidential and adheres to STC’s policies.
- Initiative: seeks opportunities for further development.
Other:
Must provide a current, original, Canadian Criminal Record Check (CCRC) search as a condition of employment.