Ottawa launches review of language rules for delivery of federal services
OTTAWA — The federal government will review the rules that govern how communications and services are delivered to the public in English and French, the president of the Treasury Board of Canada said Thursday.
Scott Brison said the rules would be “modernized” in order to better reflect changing demographic realities of minority linguistic communities.
The rules, which determine the circumstances under which a federal institution is required to offer services in both languages, haven’t been significantly updated since they were introduced 25 years ago.
“We have the potential to offer more services in both French and English today in more places and in more ways than we would have dreamed in 1991,” he said.