Water tankers have been brought in to help supplement the water treatment plant and reservoirs in Pelican Narrows while the cause of water flow disruption is being investigated. (Submitted photo/PBCN)

By Teena Monteleone

Water woes

Divers to search for source of obstruction to Pelican Narrows water intake system

Jan 9, 2026 | 6:19 PM

The northern community of Pelican Narrows averted disaster by reducing water usage and bringing in emergency water tankers in enough time to prevent waterlines from freezing.

“Our main problem is the water intake itself from the lake,” said Councillor Olivia Custer. “There’s a restriction there somewhere that we have yet to identify. Because of the winter conditions, this immediately raised concerns. We were scared it would drain out our water plant, or if the circulation was too low, the water line could have dropped, and distribution lines frozen.”

If that would have happened, the community could have potentially lost its water source until the spring, and the entire community would have been evacuated, according to Duane Hiebert, Emergency Response Manager for Peter Ballantyne Cree Nation (PBCN).

“Pelican Narrows is a pretty large community – 4,500 people and a lot of potable water is used,” said Hiebert. “Thank goodness that we got better news yesterday, and with the hard work done by [operations and maintenance crews] and the engineering firm, and we were able to have water delivered to bring water levels back up in the community, so it was less likely we would have to evacuate any community members.”

The issues first began Sunday night when the community experienced a loss of system pressure. On Friday, a temporary pumping system became operational to help supplement the water plant and the community’s needs.

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“We’re drawing additional water through a hole cut in the ice,” said Ryan King, an AECOM engineer working with PBCN. “Compared to Tuesday night, we have a full reservoir now and the community is in good shape and there will likely be talk over the weekend about returning some of the facilities and the community back to some state of normalcy while we continue to work on the root cause of the problem.”

Holes were cut in the ice on Pelican Lake so pumps could deliver the water needed to keep the lines flowing in the cold weather. (Submitted photo/PBCN)

Specialized divers will swim to the bottom of Pelican Lake sometime this weekend to get a visual on what may be blocking the intake screen to the water line. King explained the original lake intake for the community of Pelican Narrows was implemented in 1981 and it’s been in place ever since. The 200-millimetre diameter line goes from the shoreline approximately 630 feet out into the lake and depending on lake levels, sits between 15 and 20 feet down. An intake pumphouse on the shoreline runs the raw lake water to the plant for filtration and disinfection.

“The intake line has a screen on it to prevent fish and other debris from entering it. The intake screen was replaced in 2007 with a modern stainless steel, robust structure. That’s the only known issue over the 40-plus years this lake intake has been in service. So, it’s been a very reliable, faithful water source for the community until Sunday.”

The ice presents some challenges in trying to accurately locate where the screen is, so in addition to drilling holes, sonars will be used before the drivers swim down to the intake screen and visually inspect it.

“It’s unsual for a lake intake to have a sudden obstruction like this, especially in winter because there’s no real moving water or anything that could impact it from above anyways.”

King said they’ve tried to think about what could be down there – like a tarp or piece of plastic that’s settled to the lake bottom and wrapped around the intake, but he said it’s anyone’s guess.

“If there’s nothing really obvious or visible on the intake screen, then we’re probably going to pivot to actually inspecting the 500 feet on the lake bottom itself of pipeline to see if its been impacted, kinked, or there’s some sort of damage that’s preventing flow through the pipeline.”

That will be done either by humans diving or with an underwater robot that has the potential to go longer distances.

King said they may also try doing a backflush on the intake line, which may dislodge something that’s obstructing flow.

In a worst-case scenario, King said needing to replace the equipment would be a ‘significant capital undertaking’ further challenged by the time of year and the remote location. He said that’s unlikely, but not off the table.

Pelican Narrows Councillor Olivia Custer has been delivering bottled water to residents every day since Monday. (Submitted photo/PBCN)

Until the problem is fixed, Custer said potable water will continue to be delivered to community members – something she’s been doing constantly since Monday morning.

“I’ve been on the ground since then,” she said. “So, I’ve seen firsthand how stressful and overwhelming the situation has been for everybody in the community.”

She said the community’s cooperation with water conservation has been critical and sincerely appreciated.

A boil water advisory remains in effect for Pelican Narrows, but Hiebert said it may be lifted in a few days. Until then, all water used for drinking, cooking, brushing teeth, and food preparation must be boiled for at least one minute or replaced with bottled water.

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teena.monteleone@pattisonmedia.com