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One call away from ‘top notch’ commercial surveillance service

Jun 11, 2018 | 4:16 PM

Be it loss-prevention or attempting to schedule adequate staffing levels during peak hours, having eyes on your business at all times can pay positive dividends in more ways than one.

When looking for a cost effective affordable solution to guarantee your commercial surveillance and security is up to the task, businesses big and small need not look further than Myron Jacobsen and Oyvind Sparboe, local business partners and owners of Reed Security authorized distributor Thor Security Ltd. The growing business has reached a key benchmark in small business ownership — five years — and now consists of a team of five guys committed to helping you feel safe and gain control.

“We started off in a tiny back office and now have grown from two guys caring about your security to five guys able to administer top notch affordable security solutions for any and all business needs,” says Sparboe.

Over the past half-decade, Jacobsen and Sparboe have remained steadfast in their commitment to affordability. Both said many commercial customers always have the impression high-level monitoring is going to be expensive, but thanks to Reed’s humble approach to advertising and fair pricing, this is not the case.

“Business owners get pricing from other companies and they see we are much more affordable yet still able to maintain and provide quality work and service,” Jacobsen said. “We always follow up with next day service. It is easy to say you have good service, but we pride ourselves on quality install and service.”

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Rick Wasutyk, manager of East Hill Esso, has witnessed firsthand this commitment and benefited extensively from having upwards of 20 cameras monitoring all corners of his location 24-hours a day. Wasutyk said having a watchful eye on the property helps him regulate everything from day-to-day operations in a fast pace environment to more serious incidents like theft or external and internal damage.

“It helps us keep an eye on customers coming or going,” Wasutyk said. “We can even do it all from home — or anywhere in the world — on our phones. We can watch the staff and if we see it gets busy, we always run down and help them out.”

The cameras have proven vital instruments to assist in documenting activity inside the carwash to help track down and provide valuable evidence to police for an investigation. Wasutyk said there have been multiple instances of customers mistakenly damaging product or driving into walls, and the high definition monitoring system allows him to accurately capture licence plate numbers and assist with insurance claims. 

The devices also play an integral part in deterring shoplifters, says Wasutyk, as “once people see that their face is out there, they are not coming back.” The monitoring equipment has also played a role in helping customers who may drop or leave an item behind and Wasutyk said they have proven helpful when assisting police in locating a missing person in the neighbourhood.

And whenever an issue occurs to these essential business tools, Wasutyk says Reed Security “has always been great.”

“If something goes wrong, you call them and they come down as soon as they can. It can even be a Sunday morning and they help you, even if it is just over the phone,” he added. “We just got a few more cameras installed and we asked them and they were here that afternoon.”

Improved employee productivity, preventing internal theft and settling disputes are further benefits of a system. For example, if an employee is not following safety guidelines and injures themselves, the footage can be used to protect both the employee, employer and workers compensation.

The team at Reed Security is also tentatively expanding their services into the world of compound protection. Alerts can be sent right to your device, even with photos, to warn you immediately if your construction site or compound, which are notorious for after-hours break-ins, is breached.

To ensure your business security is up to par, visit the team at 1-243 South Industrial Dr., call (306) 922-7200 or visit their website at www.reedsecurity.com/princealbert/.