Donald Cooper (Cooper Hockey Gear) Speaking in Prince Albert

The Prince Albert Downtown Improvement District along with our partners: PA Tourism, PA Chamber, he North Central Enterprise Region and the City of PA are launching a Service Best an initiative to make Prince Albert the #1 Customer Service Best city in North America!! 

The partnering agencies are hosting Key Note Speaker Donald Cooper (from Cooper hockey gear) to present with passion, humor and clarity the importance of great customer service.

Feb 9th E. A. Rawlinson Centre

Tickets $40.00

Check out his youtube clip:

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http://www.youtube.com/watch?v=oRYzVr8NQGo

Watch for details on up coming Service Best Training opportunities throughout 2011.

Prince Albert Downtown Improvement District Association

padia@sasktel.net

306-763-1802

www.princealbertdowntown.ca

More about Donald Cooper:

Since 1991, international business speaker and coach Donald Cooper has devoted himself to helping businesses in over 40 industries throughout the world to redefine and reinvent themselves to create a significant competitive advantage, improve management effectiveness and increase profitability.

Having spent 20 years as a world-class manufacturer (Cooper Sporting Goods) and 14 years as one of Canada’s most innovative retailers, Cooper knows what hard work is all about. He got his start working at his family’s business – Cooper Canada at the age 0f 6. Cooper Canada went on to become the world’s leading manufacturer of hockey equipment and Canada’s largest maker of both sporting goods and fine leather goods. After leaving Cooper Canada, he founded Alive & Well, a unique women’s apparel and gifts “warehouse boutique” that fundamentally reinvented the very idea of what a retailer could be and attracted international attention. In just 3 years, it garnered seven awards for marketing, service and business excellence and community involvement, including being voted Canada’s Outstanding Innovative Retailer in 1991.

Cooper speaks to and coaches over 30,000 business owners, leaders and managers each year, drawing from his past business experience. His unique insights, innovative concepts and simple processes create extraordinary organizations, and extraordinary lives.

Cooper is respected by clients as a “thought leader” and a passionate visionary. His benchmark work on vision, mission, marketing and management effectiveness has helped businesses create clarity, commitment and accountability about where they’re going, and how they’ll get there.  He brings to any results-based discussion a rare balance of reality and possibilities. 

For more information visit http://www.speakers.ca/cooper_donald.aspx