Mitigating the Issues of Stress and Distractions in the Workplace.
I was asked the other day to provide insight or advice on how our organization approaches stress and how we manage it. It made me think how we all face this in our organizations and businesses and what a critical issue it can be for every employee. We may all approach it a little differently but approaching it nonetheless, is the key.
As the director and manager of our Hospital Foundation the issue of managing stress and productivity can be a tricky area to navigate for us. Speaking physiologically, our office is located at ‘ground zero’ in our hospital (beside emergency and admissions and intensive care), and often the urgent pace of these areas transfers to our workspace.
In addition, we encourage our doctors and nurses to regularly stop in and say hello to us, which then often develops into meaningful discussions about their unit’s needs. In particular, specific pieces of equipment on their ‘wish list’ and ways the Foundation and it’s donors may be able to help the patients in their area.
Our staff are also the first line of defense for disgruntled and/or disoriented patients or hospital visitors because of our visible location.