Conexus to close branch but will pay for seniors transport
The city centre branch of the Conexus Credit Union will close at month’s end and merge with their branch at the south end of town.
That will be an inconvenience for many local customers, especially seniors living within a walk of the branch, but the company said they’ve come up with a plan to help.
In explaining the closure, Conexus said customer needs have changed over the years with far more transactions happening via digital platforms or phone these days.
“We know from our stats that 10 years ago maybe 25 per cent of our member’s transactions were happening in a branch,” Jacques DeCorby with Conexus told paNOW. “Now that figure averages slightly over ten per cent and we have some locations where that figure is six or seven per cent.”