There’s nothing more frustrating than office equipment not working, whether it’s your copier, computer or phone system.
If you shop at Unitech Office Solutions and your technology fails at a crucial moment, you can be assured help is just a quick call away right here in Prince Albert. There’s no call centers, just good old fashioned people serving people.
That’s because the Canon copiers customers have from UniTech are monitored 24/7 to diagnose potential problems before they occur.
They know your copier is running low on toner and will have it delivered to your door before you even know you’re out. The Canon copiers also tell them which parts are coming close to end of life so their techs always have the parts they need when they arrive to make your down time as short as possible.
With the Managed Services Platform Unitech remotely manages your computer network to ensure your network runs at optimum efficiency and is secure from inside and outside threats, while also providing off site back-ups, wiring and more.
“What we bring to the table, more than any other company, is our experience and product lines,” Unitech president Allan Pasloski says. Unitech has many long-term staff who’ve been with the company for more than 30 years, bringing their knowledge to you every day, no matter what you’re looking for.
They take the stress out of running your office. Equipment failure, network security threats and office efficiency are all areas that UniTech can help you with. When you go home after work you should be enjoying the better things in life such as family & friends.
Anything you need for your office can be found in their showroom, from HP and Lenovo computers and monitors to Hon and Lorell office furniture, award winning Canon Copiers and Panasonic Business Phone Systems, cash registers, point of sales systems, video surveillance systems and more.
UniTech also carries Ideal Paper Shredders, Amano Time Clocks and Time Management Systems and Computer Access.
Most importantly they service what they sell.
Unitech has seen the office technology landscape change over decades and they’ve evolved with it every step of the way.
Pasloski remembers servicing manual typewriters, manual cash registers and hand cranking adding machines. Even these days he says they see the occasional typewriter come across their counter in need of a new ribbon or some quick service.
“It’s personalization by name,” he says of how the company has thrived over the years. “We know our customers and after so many years in this industry we know what they want. Everyone sells products these days but no one sells the customer service behind it anymore. We do and it’s what we do best.”
When you call UniTech you are calling a local person who can answer your questions quickly and intelligently. No matter what you need for your office UniTech takes pride in either sourcing the product for you, if they don’t carry it, or directing you to someone who can help.
Every question or inquiry is treated the same. It doesn’t matter if you’re a large business or someone working out of your home we make sure we take the time to listen to your questions and help you solve your problem.
“Our service department is where we excel over the competition. We spend a lot on training to ensure our technicians are always up to date and provide the highest level service possible. In addition we carry a large inventory of parts and supplies to ensure your equipment stays running.”
Allan’s served the area for so long he’s now dealing with the second and third generations of business owners who also took over their families company.
“I’ve been doing this since I graduated High School in Prince Albert back in 1977 so I have seen a lot of changes. We were in the computer business when 64K of memory was a big deal and a Typewriter that had a display and a bit of storage was huge. I still love the business and couldn’t see myself doing anything else.”
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